At Grand Canyon Designs, we prioritize the privacy of our clients and treat it with the utmost respect. While we do collect information from our clients, it is solely used to enhance our customer services. We fully acknowledge that safeguarding and managing our clients’ information is our responsibility. We DO NOT rent or sell the information provided to us online. This policy outlines the security measures in place for the data we collect, how it is used, the reasons for collecting it, and how we utilize the information. It also details the options available to you regarding the collection and use of your data.
The information collected by Grand Canyon Designs includes the client’s name, email, mailing address, and phone number. These details are provided by the client during the ordering process or when saving information with our company. We may also use email addresses or mailing addresses received through our communication channels, such as the “Contact Us” form, to respond to comments, inquiries, and other related matters. Additionally, our company keeps records of items that have previously interested our clients, as well as a history of their online purchases.
The information collected is used in various ways. Grand Canyon Designs utilizes the details provided by our clients to process their orders. We also send confirmation emails, and our customer service team may contact clients via phone, mail, or email if there are any additional questions or concerns regarding their order.
As a client, you may also receive updates about our site and services, including newsletters and promotional offers. Additionally, we may use information about your interests and past purchases to improve our website design and enhance your shopping experience.
If you no longer wish to receive our newsletter and promotional communications, you can opt out by following the instructions provided in each newsletter or communication, or by emailing us or calling us at (123) 123-1234.
Our website includes Social Media Features, such as the Facebook Like button, as well as Widgets like the Share This button or interactive mini-programs that run on our site. These features may collect your IP address, the page you’re visiting on our site, and may set a cookie to ensure the feature functions correctly. Social Media Features and Widgets are either hosted by a third party or directly on our site. Your interactions with these features are governed by the privacy policy of the company providing them.
Personal information will NOT be shared with third parties, except as outlined in this policy. Under no circumstances do we sell personal information to third parties.
We use credit card processing companies to handle billing for our services. These companies do not retain, share, store, or use personally identifiable information for any other purposes. Additionally, we use LivePerson to provide live customer support chat on our website. These companies are authorized to use your personal information only to the extent necessary to provide these services to us.
The information of our clients is secure, as it is protected during transmission through the use of Secure Sockets Layer (SSL) software, which encrypts the information provided by the client. We adhere to generally accepted industry standards to protect personal information both during transmission and once it is received. However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Clients can access their registered accounts by signing in on our homepage. Once logged in, they can view their previous lists and the information they have submitted to the site. Users can update their information by clicking “My Account” after logging into their accounts.
Clients must send an email to request the cancellation of their subscription or to ask for their personal information to be deleted. This will stop the user from receiving email communications related to any online orders they may have placed on the site.
We will retain your information for as long as your account remains active or as needed to provide you with services. Please contact us if you wish to cancel your account or request that we no longer use your information to provide services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
Cookies are alphanumeric identifiers transferred to clients’ hard drives through their web browsers. This allows our systems to recognize clients’ browsers and store items in their shopping carts during visits.
The Help section of the toolbar on most browsers can guide you on how to prevent the browser from accepting new cookies, how to have the browser notify you when a new cookie is received, or how to disable cookies altogether. However, cookies enable you to fully benefit from the key features on our site, and we recommend that clients allow them to be accepted.
Additionally, we track your IP address to help diagnose server issues and manage our website. Your IP address is also used to gather general demographic information, such as your location and internet service provider. We may also collect aggregated data on how users interact with our site, including traffic patterns and search queries. No IP address or log file information is linked to Personally Identifiable Information (PII).
We also log browser types, access times, URLs from which visitors arrived at our site, and URLs viewed while on our site. Except as outlined in this Privacy Policy, we do not share this information with third parties, except in aggregate form.
The use of cookies by our partners, affiliates, tracking utilities, and service providers is not covered by this privacy statement. We do not have control over or access to these cookies. Our partners, affiliates, tracking utilities, and service providers may use session ID cookies to enhance your navigation experience on our site.
We use a technology called clear gifs (also known as Web Beacons or Web Bugs) to help us improve the content on our site by showing us which content is most effective. Clear gifs are small graphics with a unique identifier, similar to cookies, and are used to track the online activities of web users. Unlike cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on web pages and are about the size of a period at the end of this sentence. The information collected by clear gifs is not linked to our customers’ personally identifiable information.
With your permission, we may post your testimonial along with your name. If you would like your testimonial to be removed, please contact us.
Our site contains links to other websites whose privacy practices may differ from ours. If you provide personal information to any of these sites, your information will be governed by their privacy policies. We encourage you to review the privacy statement of any website you visit.
If we decide to update our privacy policy, we will post the changes to this privacy statement, our homepage, and other relevant areas to ensure you are informed about what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so we encourage you to review it regularly. If we make significant changes to this policy, we will notify you here, via email, or through a notice on our homepage before the changes take effect.
We reserve the right to disclose your personally identifiable information as required by law and when we believe such disclosure is necessary to protect our rights or to comply with a judicial proceeding, court order, or legal process served on our website.
We reserve the right to disclose your personally identifiable information as required by law and when we believe such disclosure is necessary to protect our rights or to comply with a judicial proceeding, court order, or legal process served on our website.
If you have any questions regarding our Privacy Policy or how we use your information, please call our toll-free number at (123) 123-1234 or email us at support@grandcanyondesigns.com.
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